Who fixes your website when something breaks?
One person, one email.
I do. My website maintenance services cover updates, security, speed checks and fixes. When something breaks, you send me one email and I fix it.
Who is looking
Nobody owns it until it breaks.
The person who built the site has moved on, the login is in someone's old email, and nobody is sure what the site runs on. Then the form stops sending, a page goes blank or the site slows to a crawl, and you find out from a customer. Every fix starts with working out who to ask, and a small problem costs a week of enquiries.
One person
Website maintenance means someone owns the site.
A website does not stay working on its own. Software needs updating, a form can stop sending without telling anyone, and a page that was quick can slow down. None of it is hard to fix. The problem is that nobody is looking, so you hear about it from a customer.
So I look, on the sites I have built. I keep each one updated and secure, check its speed and search readiness on the live site, and check the enquiry form still delivers. Small changes you ask for are part of it. Bigger additions, like new pages, I quote for first so you know the cost before anything starts.
Hosting is separate. The domain is yours.
I can host the site too, so there is one person to call whatever goes wrong. Hosting can be part of the plan or kept separate, and I say which before you commit.
If I look after your domain as well, you keep ownership of it. The address your site lives at is always yours.
What I build
One person who knows the site.
I only look after sites I have built, so I already know how yours is put together. I keep it updated, secure and fast, and check that the parts that bring in work, like the enquiry form, keep working. Small changes and fixes go through me, and bigger additions I quote for first. When something breaks you email me, not a helpdesk, and it gets fixed by someone who already knows how the site is put together.
- Updates and security kept current
- Speed and search readiness checked on the live site
- Enquiry forms checked so leads keep arriving
- Small changes and content updates on request
- One email to me when something breaks, not a ticket queue
How it works
Four steps. It starts with the build.
01
I build the site
Maintenance is for sites I have built, so I already know what yours runs on, where it is hosted and how it is put together.
02
I check the live site
Speed, search readiness and the enquiry form, checked on the site your customers actually see.
03
I keep it healthy
Updates, security and checks on the parts that bring in work.
04
You email, I fix
Changes and problems come straight to me, and I sort them.
Asked before you did.
Often built alongside
Asked before you did.
No. I only maintain sites I have built, because I know exactly how they are put together. If someone else built yours, I can audit it, or rebuild it so it is one I can look after.
You email me. I look at it and fix it. No ticket number, no queue, and no explaining the site to someone new each time.
Keeping the site updated and secure, checking speed and search readiness on the live site, making sure the enquiry form still delivers, and handling small changes you ask for. Bigger additions, like new pages, are quoted separately.
Yes, where the site allows it. Maintenance means someone is responsible when you would rather not, not that you are locked out.
I can. Hosting and maintenance by the same person means one call when anything goes wrong. Hosting can be part of it or kept separate, and I say which before you commit.
Tell me what you need. Small changes are part of looking after the site. Bigger additions I quote for separately so you know the cost first.
What you get back
You stop worrying about the website and who to call when it misbehaves, because you already know.
Do you know who to call?
If I built your site, tell me what you need. If someone else did, send me the address and I will tell you whether an audit or a rebuild makes sense.