Privacy Policy

Nimble Dingo (ABN 13934722172) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, submit a form, or use our services.

1. Information We Collect

We collect information that you provide directly to us, including:

• Name (first and last)
• Email address
• Phone number
• Business name and details
• Logo files (if uploaded as part of a build)
• Any other information submitted through our website forms or shared during email or call communication

We may also automatically collect basic technical information such as IP address and browser type for security and analytics purposes.

2. How We Use Your Information

We use the information you provide to:

• Build and host your website
• Respond to enquiries
• Send service-related updates by email (such as build progress, hosting status, and account notifications)
• Improve our services
• Occasionally send marketing or business updates by email about Nimble Dingo services and offers

3. Marketing Communications

If you submit an enquiry through our website, you may receive occasional emails from us about Nimble Dingo updates, new services, or relevant tips for your business. You can unsubscribe at any time using the link in any of our emails, or by emailing us at hello@nimbledingo.com.

We do not sell, rent, or trade your personal information with third parties for their marketing purposes.

4. Where Your Data Is Stored and Processed

We use a small number of trusted third-party tools to deliver our services. Your information may be stored or processed by:

• GoHighLevel (CRM, contact management, email and workflow automation)
• Google Drive (file storage for logos and project assets)
• Google Workspace (email communication)
• Vercel (website hosting infrastructure)
• Meta Platforms (Facebook), where we manage and publish content to a client's Facebook Page on their behalf as part of a social content service
• Stripe or similar payment processors (for hosting payments)

These providers have their own privacy and security commitments. Data may be stored on servers located outside Australia or the UK, including in the United States. By submitting information, you consent to this storage and processing.

5. Facebook and Social Media Data

Where a client subscribes to our social content service, we connect to their Facebook Page with their permission in order to publish content on their behalf.

We access only what is needed to do this: the list of Pages a client manages, the ability to publish posts to the Page they nominate, and basic Page engagement information.

We do not access personal Facebook profiles, friend lists, private messages, or any personal data belonging to a client's followers. We do not sell or share Facebook data with third parties.

Access tokens are stored securely and used solely to publish approved content to the client's own Page. A client can revoke our access at any time through their Facebook Page settings, or by emailing hello@nimbledingo.com.

6. Data Security

We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. This includes using reputable service providers, secure connections (HTTPS), and limited internal access to client data.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a breach involving your data, we will notify affected clients in line with applicable law.

7. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information (subject to legal and contractual retention requirements)
• Withdraw consent for marketing communications at any time
• Make a complaint about how we handle your data

To exercise any of these rights, email hello@nimbledingo.com.

UK clients have additional rights under UK GDPR. Australian clients have rights under the Australian Privacy Act 1988.

8. Data Retention

We retain client information for as long as we have an active service relationship, plus a reasonable period afterwards for business records, tax obligations, and any ongoing legal requirements. Marketing contact information is retained until you unsubscribe.

9. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors interact with the site. This helps us improve the service. You can disable cookies in your browser settings, though some site features may not work as well as a result.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will reflect any changes. Material changes affecting active clients will be communicated by email.

11. Contact

For any questions or requests about your data:

Nimble Dingo
ABN 13934722172
Email: hello@nimbledingo.com